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Delivery is usually turned around in 7 working days but we of course aim to get your order to you as fast as possible. parcels are posted via Royal Mail and are tracked, recorded and have to be signed for, if you miss you parcel a red card will be left for you to collect from your local sorting office. If you refuse or do not collect you item will be returned to the Witches Lab Headquarters.
Please ensure the correct Delivery address is given at the time of ordering,
Postage is £3.99 or free when you spend over £30.00
Missing Parcels - All our parcels are tracked. This means we can see when it has been signed for and if you have missed it. Missing parcels claims cannot be made until 14 days. If someone else has claimed your parcel pretending to be you this is beyond out control and you will need to take it up with the Royal Mail they have procedures readily in place for these type of events we will help you as much as we can and will provide you with any information you need.
If you are not satisfied with your purchase please get in touch email@example.com
If you think you have a faulty item please get in touch firstname.lastname@example.org